Participants will gain an understanding of the design techniques which can have unintended negative consequences for users, and the gaps in digital product design that could be addressed. Participants will have the opportunity to think about these issues from a personal and professional perspective. We will have a public debate about the way our digital world is designed – that is, designed to serve the interests of someone other than ourselves. We'll invite all attendees all to take on the challenge in whatever way they can – whether a maker, designer or user of digital services. We'll leave the session with a collection of reflections and ideas of things that could be done to make a change.