Evaluation Rubrics for Online Courses and Programs: Start to … Finish?

Date & Time

Aug 4th at 2:45 PM until 3:30 PM


Online Education Administration 


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The effective evaluation of online courses and programs is a critical component to any college or university with an online presence. Several models, such as Quality Matters and OSCQR, exist to help institutions with these quality initiatives. Such evaluation rubrics, however, rarely provide a one-size-fits-all solution for the needs of any given institution, so campus leaders will often remix from existing frameworks as a way to balance what has been proven in the field to “work” with what the college or university requires from its evaluation instrument. In addition, evaluation rubrics can serve many purposes: instructors can use them informally as a checklist in the development of their own courses; departments can use them as a peer evaluation mechanism for program improvement; institutions can mandate their use as a measure of quality standards; and teaching and learning centers can use them as an effective teaching tool in their faculty development programs. While these purposes are most often in alignment, developing an evaluation rubric that addresses all of these needs can be a challenge. Furthermore, online program rankings, such as the U.S. News and World Report, use the course evaluation process as an indicator of quality and overall ranking among online undergraduate programs. In this interactive session, experienced faculty development specialists from the University of Wisconsin-Whitewater and the University of Wisconsin-Milwaukee will discuss their approaches to ensuring quality in online courses and programs through customized evaluation instruments. The presentation will include specific steps for developing an effective evaluation instrument that is just right for an institution. Questions to be addressed include: How does a campus determine its needs? What does the research suggest about online learning and evaluation rubrics? What models are out there, and how can they be repurposed? How does one create a flexible rubric to meet anticipated and unanticipated needs? How does one solicit buy-in from critical campus constituents? How does one evaluate an evaluation rubric? How does one know when a rubric should be revised? Presenters will provide potential ways to answer these questions as well as opportunities within the session for attendees to reflect upon their own approaches to online course quality through evaluation rubrics. VIEW THIS SESSION [Mediasite player]