Johanna Dvorak

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As Director of the learning center at the University of Wisconsin-Milwaukee, in 2010 I developed a recognized Online tutoring program using a webconferencing system, Blackboard Collaborate. I directed a doctoral student, who developed and implemented a comprehensive training program for for tutoring online for all of our 125 tutors, which has been published in Learning Centers in the 21st Century (NCLCA, 2018). Upon retirement from UWM, I have consulted with state and national college learning centers. As the Research Coordinator for the Association of Colleges for Tutoring and Learning Assistance (ACTLA), I have been involved since 2018 in the development of Online Tutoring Standards, completed in April 2019.