Kristen Betts, EdD is a Clinical Professor in the School of Education at Drexel University. Kristen has over 20 years of experience working in higher education with online learning and serving in key leadership positions within private, public, and for-profit institutions. Her research focuses on online and blended learning; pivotal pedagogy; Mind, Brain & Education science; Online Human Touch/high touch; accreditation; and student/faculty recruitment and retention. Dr. Betts is a grant reviewer for the Hong Kong Grants Council and has been a reviewer for 14 journals and publishing companies. Dr. Betts is a Fulbright Specialist and teaches with the OLC certificate programs.