Jana Hitchcock is an instructional designer for the Penn State World Campus. She specializes in online course design for the M.Ed. in Higher Education program and a variety of other courses and programs. She has a master of education degree in Training and Development from Penn State University, Capitol College and has been involved in adult education since 2000 working to design, deliver, and evaluate effective learning experiences. Prior to joining Penn State World Campus, she was a curriculum and instructional specialist for the University of Pittsburgh, School of Social Work Child Welfare Resource Center.