John DiJulius

Be the brand people cannot live without. Learn how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and are making price irrelevant!

At this presentation you'll discover how:

  • All your employees can have compassion & empathy for your customers
  • To create a Customer Service Vision statement
  • To create non negotiable standards that every team member will follow
  • To Make Price Irrelevant