Courtney Pocock was the original creator of the Cultural Key Phrases Tool concept and methodology, leading to the development of its paper-based format. Courtney is a senior Speech Pathologist at Western health, having worked across acute, subacute and community based service areas. Courtney has led a number of projects within Speech Pathology and Allied Health. Courtney has previously been seconded to support Western Health Public Affairs in stakeholder engagement and content development as part of the Western Health website development project and most recently has been the project manager for the development and evaluation of the CALD Assist iPad app. Courtney has presented at several state and national conferences relating to Speech Pathology, sub-acute care and cultural diversity.