The Good, the Bad and the Ugly — The Power of the Customer Experience

Date & Time

Mar 30th at 10:30 AM until 11:45 AM



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Have you ever ordered a coffee at a drive-through, driven away, taken a sip and it's gross? You will probably not turn around, but you will think twice about going back. First impressions matter, but the overall experience is critical! In this session you will learn how to incorporate what international companies are doing into your camp experience.