Guidebook Honored with Three Stevie Customer Service Awards

We’re proud to share Guidebook was awarded three prestigious Stevie® Awards, recognizing our dedication to our customers. Each year, the Stevie Awards honors organizations for their excellence in sales & customer service and Guidebook is honored to be among those recognized this year!

For the seventh year in a row, Guidebook earned an award in the Customer Service and Contact Center Achievement category, taking home Silver for “Customer Service Department of the Year – Computer Software – Up to 100 Employees.” 

Guidebook also took home a silver award for “Best Customer Satisfaction Strategy” and a bronze award for “Sales Consulting Practice of the Year.”

“Stevie Award winners from around the world should be very proud of their achievements.  The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards executive chairman, Michael Gallagher.

Proactive, personalized support

These awards highlight the team’s ongoing dedication to our customers. Every client brings a unique set of needs and opportunities, and we approach every client engagement with that in mind.

“We keep our client’s satisfaction top of mind throughout our engagements – from preliminary consultations through ongoing proactive service, we aim to not just support, but provide guidance to ensure success,” said Jacob Wittenberg, VP of Customer Engagement at Guidebook.

Recognizing our commitment to you

This year, more than 2,700 nominations from organizations of all sizes, across industries, were submitted for consideration on a wide range of Stevie® categories. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.

We’re honored to have been chosen from the competitive field and to be recognized by the committee. We look forward to continuing to provide our customers with high-level, personalized support.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.