Press Release

Latest COVID-19 updates from Guidebook

March 18, 2020
Last updated:
March 18, 2020

We understand that your lives and plans have been affected by the recent situation surrounding coronavirus (COVID-19). Our hearts go out to those around the world affected by recent events.

We will continue to communicate with you on how to best navigate this situation as a member of the Guidebook community. Our support lines will be open during regular business hours with an emphasis on expediting our response time. Please note that due to an unusual influx of requests we ask you to be patient as we try to provide the best solution for your unique situation.

For those of you that still must travel, we hope you travel safely.

For existing customers and those currently in negotiations: Please reach out directly to your account representative and they will help you with your needs. If you don’t have your contact’s information on hand please reach out to us at, and we’ll get back to you ASAP.

For guide builders, members, and admins planning on using or extending our services: Please reach out to for more information about your plans and options.

Additional Resources

A Letter from Jeff Lewis, CEO Guidebook




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