3.7k+ reviews
4.7/5

Guidebook vs. WebEx Events (formerly Socio): How We Compare

Still looking for a WebEx Events alternative?

Are your costs jumping significantly? With Guidebook, you won't be forced into costly enterprise plans. And you don’t have to pay for features you don't need. Instead, you get an event app with everything your audience wants, one fixed-fee invoice–and helpful support when you need it.

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200+ reviews
4.5/5

All features included - no hidden fees

Personalized schedules
Interactive maps
Social feed
Unlimited downloads
Leaderboards
Event registration
Digital badges
Offline capability
Surveys and polls
Self-guided tours
Award-winning support
Personalized schedules
Interactive maps
Social feed
Unlimited downloads
Leaderboards
Event registration
Digital badges
Offline capability
Surveys and polls
Self-guided tours
Award winning support
Personalized schedules
Interactive maps
Social Feed
Unlimited downloads
Leaderboards
Event registration
Digital badges
Offline capability
Surveys and polls
Self-guided tours
Award winning support

Guidebook is a top-rated leader on G2 for Event Apps

Schedule Icon

Create your schedule with ease

Help your audience plan their day with your event app’s digital schedule.

Schedule UI
Map UI
Map Icon

Add custom venue maps

Guide your attendees around the venue without having to answer endless questions.

Conversation UI
Conversation Icon

Get the conversation started

Provide a central place for attendees to share content and engage in lively discussions with your in-app social feed.

Notification UI
Notification Icon

Send instant push notifications

Have a delay or need to make a quick announcement? Your event app notification will go right to attendees' home screens, even if the app isn’t active.

Update Notification UI
Update Schedule UI
Update on the go

Update your app on the fly

Your schedules, interactive maps, and speaker lists can reflect up-to-the-minute changes.

Feedback UI
Feedback icon

Gather real-time feedback

Survey attendees about elements of your event and gather results you can implement right away.

Revenue UI
Revenue Icon

Generate revenue with your app

Include ad banners and other in-app sponsorship opportunities that deliver proven ROI to your sponsors.

Data UI
Data Icon

See the app data

Access intuitive metrics of your app’s most popular content to understand attendee engagement and make informed decisions.

Team UI
Team Icon

Invite your team

Collaborate with others on a single platform - no extra licenses or costs necessary.

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What customers say about Guidebook

  • 1. Ease of Use

  • 2. Easy Setup

  • 3. Intuitive

  • 4. Customer support

  • 5. User Experience

1. Ease of Use

2. Easy Setup

3. Intuitive

4. Customer support

5. User Experience

Streamline your attendee engagement with this app

What do you like best about Guidebook?

It is easy to build and navigate. Minimal training is needed, as this app is easy to self teach. The premium version makes it a one-stop shop for all conference related items. We really enjoyed the QR Code Scavenger Hunt game feature.
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Great product and easy to use

What do you like best about Guidebook?

It is very user friendly and easy to use. I like that they are affordable compared to other competitors and does not charge based on number of attendees, exhibitors, or company.

Read review

Easy manage and user experience!

What do you like best about Guidebook?

I really like the manage-end of Guidebook. The ease of uploading all of my events at one time and being able to edit easily in real time takes the stress out of the management of events with many moving parts. I also like that you can customize as much or little as you want and the app experience for the user still looks cleans and welcoming.
Read review

What do you dislike about Webex Events (formerly Socio)?

There is a large learning curve to setup your first Events but one you have it all worked it, it works well.
Read review

What do you dislike about Webex Events (formerly Socio)?

The platform is expensive and you need to provide estimates of usage before you actually use it, which means you might sometimes end up overpaying if you overestimate the number of attendees your upcoming events will have.
Read review

What do you dislike about Webex Events (formerly Socio)?

I really dislike that there are so many parts of the platform that need work. It makes it very difficult when there are duplicates in the system. There is no way to delete them. It’s also very difficult when something has been refunded; there is no way to change that in the numbers, which makes them incorrect as an end result. I also dislike that you can't change the kind of ticket that it may have been put into the system originally. Things change; this should be something that can change also.
Read review

Streamline your attendee engagement with this app

What do you like best about Guidebook?

It is easy to build and navigate. Minimal training is needed, as this app is easy to self teach. The premium version makes it a one-stop shop for all conference related items. We really enjoyed the QR Code Scavenger Hunt game feature.

Read review

What do you dislike about Webex Events (formerly Socio)?

There is a large learning curve to setup your first Events but one you have it all worked it, it works well.

Read review

Great product and easy to use

What do you like best about Guidebook?

It is very user friendly and easy to use. I like that they are affordable compared to other competitors and does not charge based on number of attendees, exhibitors, or company.

Read review

What do you dislike about Webex Events (formerly Socio)?

The platform is expensive and you need to provide estimates of usage before you actually use it, which means you might sometimes end up overpaying if you overestimate the number of attendees your upcoming events will have.

Read review

Easy manage and user experience!

What do you like best about Guidebook?

I really like the manage-end of Guidebook. The ease of uploading all of my events at one time and being able to edit easily in real time takes the stress out of the management of events with many moving parts. I also like that you can customize as much or little as you want and the app experience for the user still looks cleans and welcoming.

Read review

What do you dislike about Webex Events (formerly Socio)?

I really dislike that there are so many parts of the platform that need work. It makes it very difficult when there are duplicates in the system. There is no way to delete them. It’s also very difficult when something has been refunded; there is no way to change that in the numbers, which makes them incorrect as an end result. I also dislike that you can't change the kind of ticket that it may have been put into the system originally. Things change; this should be something that can change also.

Read review

Why do 1,000’s of customers trust Guidebook?

Superior Support

Whatever you need, our team is here to help. With real people available in the US and UK (and no robots), you get quick responses from people who care.

No Hidden Costs

Guidebook was built to make event organizers and attendees lives easier - we believe in fair, simple prices that don’t change.

Ease of Setup

Customers say it’s surprisingly easy to learn to build an app with Guidebook, see for yourself how easy it is to build an app and what that looks like for attendees here.

Customization and Flexibility

Your app is fully customizable–and simple to update. Add your colors, logos, fonts, images, and more.

Gamification

You can set points for the behaviors you want to encourage, and drive valuable engagement–encouraging users to share photos, attend sessions, connect with others, and much more. Every attendee wants to see their name at the top of a Leaderboard.

Data Security

Safeguarding your information is, and always has been, a top priority for Guidebook. We are proud to support a range of highly regulated organizations across the world. Learn more here.

Earn Revenue

With 9 built-in sponsorship placements, we make it easy to sell ad placements and make the app an additional revenue stream.

5 Reasons Webex Events customers switch
to Guidebook

  • Inclusive & consistent pricing: When new features are added to the platform, they’re instantly available to everyone. No extra costs, no delays, and no more having to pay for things you don’t want or need. Unexpected price hikes? No, thank you.
  • Drag & Drop: Unlike other app builders, Guidebook allows you to quickly and easily pick what you need, upload content using simple templates or uploads, and publish edits in seconds. Want to use what you did last year as a base? Clone it in seconds and save hours.
  • Award-winning support: Should you need it, Guidebook has teams in the US and UK ready to assist you, taking the time to understand your needs and goals to provide consultative support. 
  • Digital badges: Make check-in, networking, and session attendance verification even easier with simple QR badges on phones.
  • Offline access: Your audience can access the important content they need, even if they don’t have an internet connection.
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Security and Compliance

Proactive approach

We take a proactive and holistic approach to security while staying abreast of the latest threats. We continually improve upon our security posture as we grow.

Data encryption

Guidebook encrypts all sensitive data in transit and at rest using industry-standard algorithms.

Industry leading policies

Guidebook adheres to industry policies and standards to secure our network, servers, applications, and data.

Security validation

Guidebook performs third-party security vulnerability assessments and penetration tests to validate our products.

Responsible disclosure

Guidebook participates in responsible disclosure to encourage the responsible disclosure of any vulnerabilities to us.

Activity monitoring

Guidebook monitors network, server, and application activity to detect malicious activity.

Ready to Make the Switch?

Act Today.

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Frequently asked questions

Who can benefit from using Guidebook's event management software?

Event organizers, attendees, and partners – including sponsors and speakers – can all benefit from using Guidebook’s event management software. With streamlined communication, robust schedule management, plenty of networking & engagement tools, and more, Guidebook helps customers design incredible event experiences that yield success for all stakeholders.

What should I expect during a Guidebook demo?

When you schedule your free Guidebook demo, your consultant will spend 45 minutes to understand your goals & objectives and tailor the demo to what you need. After the demo, you will receive resources to revisit and share with others for reference. When you are ready to start building your event, a dedicated team will support onboarding and remain available throughout.

What types of events are best suited for the Guidebook platform?

Guidebook can elevate the user experience for any event, large or small. Client teams have deployed Guidebook for conferences, conventions, trade shows, expos, symposia, competitions, business meetings, orientations, trainings, workshops, retreats, and festivals.

How do I get started with Guidebook today?

Dive into our content management system and start building today – no credit card required. If you’d like to connect with a product expert to share your goals and receive a personalized demo, let us know! We’re always happy to chat.