Yes, you can. If you’re comfortable sending an email or putting together a few basic PowerPoint slides, you can build an app on our platform. Most of our customers would not describe themselves as ‘techy.’

Yes! We know how hectic using multiple event planning tools can be, so we integrated our app Builder with the tools our customers use most. We connect with software like Eventbrite, Marketo, Cvent, and Splash. Plus, our Zapier integration allows connections to 10,000+ systems. Want to do more? Contact us to learn more about how our Open API works.

Absolutely. If at any point you need to make a change, just jump right back into our system, make those edits, and hit Publish. Within seconds, your updates will be live. And, if you need to send any last-minute notifications to your users, you can do that straight from your phone or tablet with our Mobile Admin capabilities.

Yes - although Guidebook is easy to use, we offer Professional Services where we can set you up with a dedicated app builder to build your app from start to finish. Since events are in our blood, you know you'll be getting a beautiful app that your users will love. All you'll need to provide is your content (sessions, speakers, etc.) and we'll take care of the rest.

Whether your event or association is large or small, building trust with your attendees is important. You want to make sure that their information and your information is secure. Guidebook takes security very seriously, and you can learn more about our approach here: https://guidebook.com/security.

Of course. Guidebook’s award-winning customer success team has reps in the US and the UK, and we pride ourselves on fast response times, and becoming a trusted advisor to you and your team.

Upon publishing your app, you’ll have a custom landing page to share with your audience - as well as a unique QR code. Our app Builder also gives you tools like email promotion, posters, and social media templates (and more) to make promoting and downloading your event app super simple.

Many of our customers have highly engaged app audiences and their sponsors want to get in front of them through banner ads, sponsored in-app social feed posts, push notifications, and more. Speak to us today to learn more about what you can sell and how.

It’s important to first understand what kind of app you’re looking for -- an app that’s neatly housed within a container app, like Guidebook, or a standalone app in the App Store. If it’s the former, you can move very quickly. 
- Generally for newbies, you can expect to spend around 8 hours from start to finish on an app that’ll be housed in a container app. It's fun, creative work, and you and your whole team can simultaneously build the app - so that 8 hours will probably fly by.If you’re looking for a standalone app, however, there are other variables at play.
- When publishing any app to the Apple App Store, you’ll need to set up a Developer account with them, which can take a week or so. They’ll also need to approve your app once it’s complete, which further slows things down. All in all, you’ll want to be prepared for a lead time of at least a month, to be safe. To clarify, this expected time is the same for any event app platform or custom developer out there.

As long as you’ve encouraged your users to download your app ahead of time (tip: following best practices for event promotion advises you've done this), most of the information in your app will work offline. In the unfortunate case of poor wifi at your event, all your schedules, maps, and lists will still be accessible. You will, however, not be able to use features like photo albums, social media, and messaging until users have an internet connection again.